FAQs

Why should I send my Blackberry to Blackberry Repair Centre?

  • We are the UK’s Leading Blackberry repairs Specialist. We have been dealing with repairs on mobile devices for the last 10 years.
  • We offer a fast efficient repair service for all Blackberry and PDAs.
  • All our Blackberry repairs carry a 3 month warranty.

How long will I have to live without my Blackberry while its being repaired by Blackberry Repair Centre?

  • We usually repair all Blackberry within 3-5 working days. We pride ourselves on our fast repair turnaround.

What is the procedure for sending my Blackberry in for repair?

  • First thing to do is to fill the the repair form on the website. Then package your Blackberry nice and snug so it doesn’t get more damaged in the post. Make sure its insured on the way to us and that’s it we will do the rest.

    Address to send to:-
    BBRC
    177a Northend Rd.
    London
    W14 9NL

Click here to fill out the form to get your Blackberry fixed.

Can I bring my Blackberry to your store?

  • Yes, you can either drop it in - and collect once it's ready, or opt for our Fast Track service for a while-you-wait service (additional charge applies).

Will I still have my Blackberry warranty intact?

  • Blackberry (RIM) state any repairs not done by themselves void your warranty

What quality of parts do you use for repairs?

  • We only use 100% genuine Blackberry (RIM) parts where possible. If original parts are not available we will source the next best thing OEM parts from the same factories that produce the parts for Blackberry.

Do I get any warranty?

  • Yes we offer a full 3 month warranty on all parts and repairs (except liquid damage that is covered for 30 days).

Will I get charged if you cannot repair the Blackberry?

  • We have a minimum charge - this is to cover time spent trying to repair the unit, and return postage and packaging

How can I pay for my repairs?

  • We accept all major UK credit or debit cards. Alternatively you can make payment via online bank transfer.

Will I lose my data saved on my Blackberry?

  • We endeavour to keep all data unless it is necessary to remove as a part of the repair. These repair usually include software problems.

If you can’t fix my Blackberry can you sell me another used or new one at a good price?

  • Yes we always have a stock of Blackberry available for sale both in used and new condition. We can even recycle your old Blackberry and strip it for parts.